Our Support

INFO ON ACR BRAND REPAIR PROCESS FLOW

If you are looking for manuals, product descriptions or general info about items of the brands AXTON, EMPHASER, ETON, RADICAL, SPECTRON, XZENT and ZENEC please refer to the respective homepages. If your product or device shows a defect always contact the ACR retailer from whom you purchased the product first: An overview of the retailer shop locations with address info can be found here. This applies to the car audio and car media products of the brands AXTON, EMPHASER, ETON, RADICAL, SPECTRON, XZENT and ZENEC as well as FOCAL.

For XZENT and ZENEC devices showing a technical issue, a ticket can be opened on the respective support ticket web pages: support ticket XZENT and support ticket ZENEC.

SERVICE FOR ACR HOME AUDIO LOUDSPEAKERS

ACR does not stock spare parts for old home audio products of the ACR sales range sold before the year 2000. For products requiring service and repair, or inquiries around spare parts of ACR home audio loudspeaker items sold in the 80s and 90s, we recommend to contact the company Rüegsegger Acoustics in Wald, Switzerland. A truly professional loudspeaker repair company. Please study the information contained in this PDF, or contact Mr. Rüegsegger via mail at the www.rueegsegger-acoustics.ch website.

CATALOGS AND USER MANUALS OF ACR HOME AUDIO PRODUCTS

Until the end of the 1990s, ACR Brändli & Vögeli AG was a successful manufacturer and distributor of home audio products. The product range consisted of single loudspeaker driver items, home audio loudspeakers, design speakers, speaker kits and amplifiers. Even today, owners still contact us for information on old legacy items or start support inquiries. To reduce traffic and help owners of legacy products, we scanned old manuals, test reviews and catalogs of some widely known and loved product ranges and single items of the past. Please note that we cannot provide further assistance and information for legacy products of the 80s / 90s, exceeding what is listed as PDF here.